USE CASE · ILLUSTRATIVE EXAMPLE

Enquiry and quote follow-up

Record an enquiry, prepare the next task and review quote follow-up.

Illustrative example of a possible implementation
Input
AI support
Human review

Hypothetical starting point

A business receives quote requests through a form. Copying information into the sales tool and remembering the next contact depends on manual inbox reviews.

Proposed workflow

The workflow checks name, contact and need, looks for a previous record to avoid duplicates and proposes a follow-up task. Missing data is flagged for completion. The team receives a reply draft and quote details when available.

Human involvement

The responsible person reviews recipient, content and date before sending. Pricing, discounts and commercial commitments need a team decision.

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