Grounded knowledge
We connect selected documentation and provide source references so your team can check where information came from.
AI AGENTS
AI agents that turn information into action.
We build assistants connected to your documentation and tools, with permissions, traceability and human oversight suited to each task.
I need an AI agentThe challenge
Business information is often scattered across documents, apps and conversations. Finding it and turning it into a clear next step takes time and makes consistent processes harder to maintain.
A solution shaped around you
An agent can search approved sources, prepare replies or carry out specific tasks through connected tools. We define what it can read and do, what needs human approval and when it should escalate.
CAPABILITIES
A useful foundation to move forward step by step.
Bounded actions
We design integrations with limited permissions, input checks and confirmation before sensitive operations.
Oversight and traceability
We define activity records, escalation paths and the points where a person can review or take over.
ILLUSTRATIVE APPLICATIONS
One foundation, different needs.
Illustrative examples of possible implementations
Illustrative example
Customer support with information and context
Handle service enquiries using approved documentation and escalation to the team.
Explore example Illustrative exampleEnquiry and quote follow-up
Record an enquiry, prepare the next task and review quote follow-up.
Explore example Illustrative exampleDocument processing with exception review
Classify documents, check their fields and prepare records for review.
Explore exampleCHOOSING THE RIGHT APPROACH
From guided conversation to a bounded agent.
Not every process needs autonomy. We start with the simplest option that solves the need and keep sensitive actions under human review.
Rule-based chatbot
Handles focused questions using predefined replies or conversation paths.
Knowledge assistant
Searches approved documentation and prepares referenced answers your team can review.
Agent with tools
It can also prepare or perform tasks in connected systems, with permissions, limits and human approval suited to the risk.
FREQUENTLY ASKED QUESTIONS
What to know up front.
Can an agent work without supervision?
It depends on the task. We set clear action limits, ask for approval at sensitive steps and route work to your team when the available information is not enough.
Can it use our company information?
Yes, when there is an accessible source and we agree on permissions, updates, security and how that information is handled.
What if an answer is not reliable?
The agent can be limited to approved sources, ask for human review or stop the flow when the agreed conditions are not met.
LET’S TALK
Tell us what you want to improve. Let’s build it.
From one process automation to a complete platform, we scope a solution around your needs.
Request a proposal Share your goals and constraints.